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If the newsgroups and the resource
links didn't provide enough help, perhaps a Quick Fix is in order.
Sometimes you need help addressing a single issue, such as an installation
problem, or some modifications to a report or query process. Other times,
you'll want someone who can field a series of questions on a variety of
topics. Or, as they used to say on Monte Python, "and now for
something completely different." In any case, we'll try to help.
The Quick Fix is essentially an hour of free-form
support. The list of topics that have been dealt with, in similar
circumstances, over the years, is almost endless. Please call us or e-mail
us first, if you aren't sure that the Quick Fix is the right step to
take.
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| Quick Fix sessions are now available for
$60, and include Toll Free phone support, where available in the USA and
Canada.
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RULES and RESTRICTIONS
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Quick Fix support is not guaranteed to be available
immediately upon payment, depending on our prior commitments. Please call
us or e-mail us first, for scheduling information.
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| Quick Fix support is not restricted to a
single concurrent session. We aren't going to count the minutes in a
strict sense, and cut off the support. We will make every reasonable
attempt to solve your problems and/or answer your questions, even if we go
over the time limit.
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| We cannot guarantee the successful
resolution of any specific problem within the scope of a Quick Fix
session. Occasionally, your problem will be far more complex than you
thought. It is also possible that the questions or issues that are raised
do not have a valid solution when using the platforms and/or environments
that are available.
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| We aren't placing a "limit one per
customer" rule, or anything similar to that, on this support option.
However, this option is intended for occasional, short-term assistance,
and we reserve the right to limit assistance in this regard, as necessary,
on a case-by-case basis.
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| For South Carolina residents, this option is
not subject to Sales Tax.
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| Click here
for details of other Diamond Software Support
options
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| The Quick Fix - $60 per session
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View Cart - Checkout
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The "Add to Cart" buttons above
are
"instant payment" options using eBay's Paypal program, which
allows you to make secure on-line credit card or bank account payments, but you
can also make payments by personal/company check, money order, or bank
transfer. Checks must clear before services begin and/or product is shipped;
all other options will be processed immediately upon receipt and
validation of payment. Please call us or e-mail us first, if you
have any questions that would help you determine which payment option is the most
appropriate one for you. |
| Pay
securely with any major credit card through PayPal! |
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Diamond
Software Group, Inc.
513
Benson Drive
Myrtle
Beach, South Carolina 29579 USA |
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Telephone
843-903-6544
Toll
Free (USA and Canada) 877-627-4755 |
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E-mail greens@diamondsg.com |
from 11/16/03
Free counters provided by Andale.
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