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Payment and Shipping Options

     

All selections include "instant payment" options using eBay's Paypal program, which allows you to make secure on-line credit card or bank account purchases, but you can also make payments by personal/company check, money order, or bank transfer. Checks must clear before services begin and/or product is shipped; all other options will be processed immediately upon receipt and validation of payment. Please call us or e-mail us first, if you have any questions that would help you determine which payment option is the most appropriate one for you.
 
A NOTE ABOUT EBAY - Some items are listed in the eBay store and on the web site. eBay brings unique business to the web site, but the sale price and shipping options are the same, to be fair to all parties. The only differences are that eBay collects Final Value Fees from me when my items are sold on eBay, but our buyer/seller Feedback counts can grow. Items can be placed in the eBay store, as private BuyItNow listings, on request.
 
US disk-only orders are usually sent via First Class Mail, in a padded envelope, with a Delivery Confirmation tracking tag.
US boxed orders are usually sent via Priority Mail, Parcel Post, or Media Mail, depending on the size and weight of the package and your location. All packages include a Delivery Confirmation tracking tag. Insurance is also included when necessary and/or requested (and paid for) by the buyer.
There are no universal rules for International Shipping. Disk-only packages can usually be sent via inexpensive, standard Air Mail, but the cost of shipping boxed sets to some countries is so high that Economy Surface Post (which often takes a month, or longer, for delivery) is the only reasonable option. A delivery option with a "tracking number" is sometimes available for disk-only orders, but that option is rarely available for large packages without the high cost of Global Express Mail, UPS, and/or FedEx. Insurance is also included when necessary and/or requested (and paid for) by the buyer.
 
Shipping prices shown are for single-item US orders only. The per-item shipping cost often drops dramatically when you purchase and ship multiple items together. For shipments to other countries, combined orders, and other special pricing agreements not covered by the standard "Add to Cart" buttons above, your payment can be made on our Buy The Byte page after purchase and shipping arrangements have been made.
For South Carolina residents, product purchases (but not shipping charges) are subject to 7.0% Sales Tax.
 
I recognize that different circumstances can mandate different shipping needs and arrangements, and I will make all reasonable attempts to accommodate every customer. Depending on the size, weight, and value of your purchase, there are often many shipping choices available.

 

     

Return Policy 

     

Due to the wide variety of products that are sold by Diamond Software, there is no single "returned item" policy. You must assume that any item is sold "as-is" unless other arrangements are made prior to purchase. 

 

Pay securely with any major credit card through PayPal!
Pay me securely with any major credit card through PayPal! Visa MasterCard Discover American Express eCheck

 

     

Contact Information  

     

Diamond Software Group, Inc.

513 Benson Drive

Myrtle Beach, South Carolina 29579 USA

Telephone 843-903-6544

Toll Free (USA and Canada) 877-627-4755

E-mail greens@diamondsg.com

  

 

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Site Last Updated: October 21, 2007

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