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If you're just starting out, or have
specific simple questions, you can find help on the
public newsgroups (see our Links page for directions), the FAQ section of
the Corel newsgroups, and the files on our
Paradox download page. Most of the common tech support questions
are addressed through these sources; you could find answers to
your basic questions, and a lot more, without even asking. You can receive quality
advise for most common questions on a same-day basis by posting a clear,
informed description of your problem on one of the newsgroups. Many "regulars"
check the newsgroup messages over the course of each day. The Paradox
community is a very powerful resource.
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Click here
for details of other Diamond Software Support
options |
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If your needs are
more specialized than the assistance that is available on the
newsgroups, you can reach us here at Diamond Software, in the manners
listed below. We can provide direct support in a variety of ways,
short-term and/or long-term, customized to your individual needs. The costs for support and assistance
will vary, depending on the nature and scope of your requirements, but
will always include dial-up services, e-mail, and phone support.
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Too many questions? Don't know where to begin? Click
here for details about our Sanity Check package.
The package itself might be more than you need at the moment, but the list
of subjects and services can help you organize your questions and issues. |
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Diamond
Software Group, Inc.
513
Benson Drive
Myrtle
Beach, South Carolina 29579 USA |
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Telephone
843-903-6544
Toll
Free (USA and Canada) 877-627-4755 |
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E-mail greens@diamondsg.com |
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